MRIS 209 - Quality Management in Health Care

Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers.New to the Fourth Edition:- All chapters have been updated to reflect recent trends in healthcare including the more global focus of CQI.- New introductory chapters summarize the evolution of CQI and discuss the factors influencing the application and diffusion of CQI.- Several new chapters cover 'hot' topics such as the role of the patient in CQI, social marketing as an approach to CQI, assessing risk and harm in patient care, CQI in public health organizations, quality improvement in nursing, and quality improvement in resource-poor countries.- A new companion volume of case studies

The Health Care Data Guide is designed to help students and professionals build a skill set specific to using data for improvement of health care processes and systems. Practical and step-by-step, this book spotlights statistical process control (SPC). A comprehensive overview of graphical methods in SPC includes Shewhart charts, run charts, frequency plots, Pareto analysis, and scatter diagrams.

The seven tools include: Cause And Effect Diagram, Check Sheet, Pareto Analysis, Stratification, Scatter Diagram, Histogram & Run Chart.

The Toyota Production System model, or Lean, is not new. It has been successfully used in manufacturing companies for decades-and is now making dramatic improvements in healthcare institutions as well. This straightforward guide explains what Lean is, how it works, and how to implement the strategy at your organization. What do the production of cars and the care of patients have in common? In both cases, the goal is to deliver high-quality, error-free results.

This Book Explores The Many Recent Advances In The Application Of Quality Improvement Approaches In The Healthcare Industry. It Includes A Discussion Of The Underlying Forces For Change In Healthcare Organizations, Issues Relating To Statistical Analysis And Management Of Healthcare Information, As Well As Comprehensive Sections On Lean And Six Sigma Applications In Health Care. This Text Is Excellent As A Stand Alone Text Or As A Supplement To The First Text By Lighter And Fair, Quality Management In Health Care, Which Offers An Introduction To The Basics Of Quality Improvement For Healthcare Professionals.

The Definitive Six Sigma Guide for Healthcare: Methodologies, Tools, and Metrics.