Skip to main content

DCCL Orientation

This guide is for students in the DCCL program at Ferris State University. It is particuarly useful for new students in the program.

What is Citation Management Software?

Citation management software helps you to:

  • import citations from your favorite databases and websites
  • build and organize bibliographies
  • format citations for papers
  • take notes on articles and save them in your collection of citations
  • save and organize PDFs, screenshots, graphs, images, and other files for your research

Information from


FLITE Librarians support students using Zotero by helping with questions about downloading the software, importing citations, and using the write-n-cite features of Zotero.

Neither Ferris nor FLITE Library subscribe to any commercial citation management software programs such as EndNote or RefWorks.