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Formula & Score-at-a-Glance
3.2 Replace “punitive” signage with “affirmative” signage
Formula: Functional signage + affirmative signage = users report feeling welcomed and self-actualized in FLITE
What was the process? Who worked on this? Is there on an ongoing process?
FLITE Space Utilization and Furnishings Team works with RIS and others to ensure consistent image/wording on all signs.
Users report feeling welcome and affirmed in the library.
Lib Answers - Look at directional questions (pre/post 2016)
Lib Answers - Noise complaints
All signs are functional and featuring affirmative language by December 16, 2016
XX % of users report positive impact in regards to signage
Rubrics/Questions Used to Determine Score
Fixed-answer or short answer surveys distributed to random samples of library users demonstrate the perceived positivity and functionality of signage in FLITE.
85% of users report positive impact of signage
Many signs have been updated and there has been a cohesive design style applied to signage.
No surveys have been done about signage.
Data Collector & Frequency
[Note: Carrie Donovan is no longer employed by FLITE. March 2019]