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Formula & Score-at-a-Glance
2.4 Refresh online system user interfaces in ways that meet user needs and are consistent with common university standards for an enhanced user experience
Web site redesign committee formed
Regular testing of the website
Online systems demonstrably meet user needs and provide an enhanced user experience consistent with university systems and library community practice and standards.
Gate count and usage increases for both physical and online resources.
Website will be tweaked/refreshed multiple times a year
A certain percentage of the website will be tested in usability studies per semester
Rubrics/Questions Used to Determine Score
The biggest piece here is the website – several people have met with Dale Hobart to start a conversation on how to transition to using the university’s content management system
Librarians discussed the website in more detail at the retreat on July 8, 2016
Data Collector & Frequency
[Note: Scott Garrison and Gary Maixner were no longer employed by Ferris by Feb. 2019.]
Multiple times per semester